
State Farm® Insurance Agent Rita Keels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Angela
May 29, 2025
"My neighbors have the same people same insurance, they are from here but military, middle class. We just had a rain storm a bit ago my neighbor had a tarp on the back of their house. Next thing I know I’m getting a cancellation letter in the mail. And my insurance rep. R.k. Says I refused to have it inspected a year or so ago with is not true. Had a license roofer come out to inspect My roof he tells me I have over 5 years left. I submit report and they tell me State Farm wants to drop regardless. Because they can’t increase my premium or because of my economic status or demographic? Agent accused me of getting my group friends or so from off the street to do the work- she’s was trying to say in a pc way illegals. My neighbors with the tarp on roof.. were not dropped they’re nice told me. I would not recommend this lady she’s bias and extremely unprofessional."
"Hello Angela. Thank you for taking the time to express your concerns. I am sorry your experience was not what you expected. The goal of my agency is to provide you with 5-star service even when outcomes are out of our control. Please call the office and allow me to help you navigate the process. I hope we are able to find common ground. -Rita Keels"
Jacquelyn Bishop
January 6, 2025
"Extremely satisfied with State Farm insurance representative Nick. He’s friendly, upbeat personality, courteous, knowledgeable and explained my insurance info clearly and fast! Thanks Nick"
clay walter
March 19, 2023
"Great agent"
Carlone Blount
August 5, 2021
"I've been with Rita Keels statefarm insurance for over 30 years. They have always treated me as though I was their number one priority. And I like thank both Mrs. Keeks and Ms Donna for their great service. Your the best."
"Thank you for your review. Donna & I have truly enjoyed serving you all these years!"
Joyce Harris
May 15, 2020
"We've been with Statefarm for almost thirty years. Their professionalism and knowledge are second to none. Donna Is a breath of fresh air. Always kind and courteous. I always feel like they've given me their absolute best."
Rita Reid
January 19, 2020
"My experience was very pleasant, informative, and extremely helpful. Ms. Keels was personable, very knowledgeable, and explained my options clearly. As a result, it was not a difficult task in choosing the recommended policy to meet my needs. If you're searching for excellence, look no further. I highly recommend Rita Keels as your future State Farm Insurance Agent. You won't regret it!"
Jessica Bogert
June 12, 2019
"She is the best!!!!!!!!"
Melissa Curry
May 16, 2018
"2 stars is for Donna only, she was easy to work with over the phone. I had contacted this office to set up a landlord policy as we now live out of state. Getting the quote was simple and we set up a day to have the agent go out and take pictures of the property. Today Donna called to let me know that Rita had run into some tall grass in the backyard, and that had prevented her from taking the pictures she needed. Since she apparently only takes pictures on Monday and Friday (and would be out of the office the next 2) they wouldn't be able to write my policy. Their suggestion was to find another agent who would be able to step over some grass to get the pictures they need. While yes, it is my tenants fault for not mowing the grass I'm glad this worked out as it did. If this office cannot do what needs to be done, they are the last person I want looking out for me and my interests in an emergency or when I need to make a claim half a country away."
Jay Connolly
July 8, 2013
"great to work with. I highly recommend!"