
State Farm® Insurance Agent Rita Keels
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Angela
April 22, 2025
"My neighbors are a couple a few years younger than me, both white, middle class military who also has State Farm. Their roof is in the same condition as mine. A single mother, mixed origin. Lower income. For a cancellation letter due to roof, second time. I told R.K roof is fine just had storm heavy rain wind. No damage, no leaks why am I being dropped. They send a company out here guy didn’t get on room but looks at it and says yeah roofs need to be changed every 10 years quoted me 25k. And I tell Ms. RK I will have it inspected and she says it can’t be a “handyman” or group from off the street. Well you know what she meant by that? 🇲🇽 HORRIBLE!!! licenses contractor passed it with photos and said I have 5 years left at least. This is the new America! I would not recommend this insurance company to anyone. Never had to use or make a claim with and I’m sure because they couldnt raise premiums is another reason why. This company needs to be investigated."
"Hello Angela. Thank you for taking the time to express your concerns. I am sorry your experience was not what you expected. The goal of my agency is to provide you with 5-star service even when outcomes are out of our control. Please call the office and allow me to help you navigate the process. I hope we are able to find common ground. -Rita Keels"
Jacquelyn Bishop
January 6, 2025
"Extremely satisfied with State Farm insurance representative Nick. He’s friendly, upbeat personality, courteous, knowledgeable and explained my insurance info clearly and fast! Thanks Nick"
clay walter
March 19, 2023
"Great agent"
Carlone Blount
August 5, 2021
"I've been with Rita Keels statefarm insurance for over 30 years. They have always treated me as though I was their number one priority. And I like thank both Mrs. Keeks and Ms Donna for their great service. Your the best."
"Thank you for your review. Donna & I have truly enjoyed serving you all these years!"
Joyce Harris
May 15, 2020
"We've been with Statefarm for almost thirty years. Their professionalism and knowledge are second to none. Donna Is a breath of fresh air. Always kind and courteous. I always feel like they've given me their absolute best."
Rita Reid
January 19, 2020
"My experience was very pleasant, informative, and extremely helpful. Ms. Keels was personable, very knowledgeable, and explained my options clearly. As a result, it was not a difficult task in choosing the recommended policy to meet my needs. If you're searching for excellence, look no further. I highly recommend Rita Keels as your future State Farm Insurance Agent. You won't regret it!"
Jessica Bogert
June 12, 2019
"She is the best!!!!!!!!"
Melissa Curry
May 16, 2018
"2 stars is for Donna only, she was easy to work with over the phone. I had contacted this office to set up a landlord policy as we now live out of state. Getting the quote was simple and we set up a day to have the agent go out and take pictures of the property. Today Donna called to let me know that Rita had run into some tall grass in the backyard, and that had prevented her from taking the pictures she needed. Since she apparently only takes pictures on Monday and Friday (and would be out of the office the next 2) they wouldn't be able to write my policy. Their suggestion was to find another agent who would be able to step over some grass to get the pictures they need. While yes, it is my tenants fault for not mowing the grass I'm glad this worked out as it did. If this office cannot do what needs to be done, they are the last person I want looking out for me and my interests in an emergency or when I need to make a claim half a country away."
Jay Connolly
July 8, 2013
"great to work with. I highly recommend!"